![]() If the steps above do not fix the problem, try an additional Parallels Tools installation issues guide with the help of KB 8969. Perform manual Parallels Tools installation.NOTE: the internet connection must be present to be able to run DISM command.Ĭheck your virtual hard drive for corrupted sectors' presence. If after scanning the system you get the message on the screenshot below, please repair Windows using DISM utility. Scan your system for missing or corrupted files. NOTE: in Services tab keep Parallels Tools services enabled. Perform Windows clean boot to make sure none of the installed 3rd party applications are affecting on Parallels Tools installation. Take a snapshot by clicking on Parallels logo > and choosing Take snapshot on Mac menu bar to save (back up) the current state of your virtual machine in case of any unpredicted consequences during the troubleshooting process.Ĭompletely remove all possible anti-malware (antivirus) software from Guest OS. Parallels Tools will start updating, when finished, click Restart to reboot the virtual machine and complete the installation.Įxtended (if the first method did not help) On Mac menu bar find Parallels logo > choose Actions > Reinstall Parallels Tools. General troubleshooting is straightforward, please follow the instructions step by step. Some or most of the features of Parallels Tools listed below do not function properly in the virtual machine: ![]() Parallels Tools failed to install / reinstall / update in my virtual machine. ![]()
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